Client Reviews

“I was at a crossroads, feeling very emotional and distressed: Kirsten was very calming and empathetic. She really listened and offered very practical, measured advice.”

— May ‘25, Cheadle

“Kirsten’s offering is truly unique and hugely needed. She marries 15 years of experience in family law, personal experience, holistic and emotional well being with her vast network of highly experienced and reputable advisors to support you through what is a very overwhelming position to be in.

Taking the first steps can be daunting but Kirsten guides you through gently, compassionately yet professionally, always putting herself in the shoes of the client thus offering sincere and practical advice and facts.

She is credulous, oozes integrity but also wants to genuinely help you and make the process as stress free as possible, whilst minimising the costs through offering options that maybe her clients have not thought about or have been made aware of.

I highly recommend Crossroads21 as your first port of call if you unfortunately find yourself at this juncture in your life.”

— September ‘25, Greater Manchester

“Kirsten has been extremely helpful. I’m glad I came across her profile. She has a lot of knowledge about the courts and explains exactly how to present your case. I felt confident as soon as we started talking because she told me what to expect, listened to all my concerns, and gave me reassurance about my approach. I will definitely be contacting Kirsten again when I need her services when my proceedings move forward.”

- October ‘25, Greater Manchester

“Kirsten fit me in at short notice and provided me with facts and information about the divorce process, but also gave compassionate support regarding approaching the situation and how to move forward. I came away with a lot more confidence and feeling better equipped for the next steps.”

- October ‘25, Cheshire

“After speaking to a few solicitors, Kirsten was a breath of fresh air! She was generous with the insights and information that she shared and made me feel (for the first time) that things really will be okay and that there’s so much I can do myself without racking up massive legal fees. I could not recommend her and her services more”.

- October ‘25, Buckinghamshire

“I commissioned Kirsten for a 90 minute advice session, which I found incredibly helpful. Kirsten clearly demonstrated her wealth of knowledge and experience in the area of family law. I am at the beginning of my journey following my separation from my wife of over 20 years.

Kirsten listened without judgement and helped me understand what steps may come next. She gave me lots of practical advice as to how to move forward, and at a time when everything feels overwhelming, I came away from the session feeling reassured and confident.

Although Kirsten deeply understands the technical world of family law, she was equally very empathetic and gave useful insights from her own persepective on a more human level about how things feel and how to cope during such a difficult period.

I paid half as much for a session with Kirsten than I did with a family law company recently, and came away feeling like I had received twice as much useful information. Thank you Kirsten.”

- October ‘25, Bedfordshire

“Kirsten was highly recommended to me through a friend. I have been separated a number of years, but my particular situation meant I have been stuck in limbo and needed support to move in the right direction.

Kirsten empathised, made the process seem less daunting and gave me clear steps to follow. I now feel more empowered and confident to move on with my life with the helpful suggestions and professional recommendations she made.”

- November ‘25, Greater Manchester

“I need to say THANK YOU. It's so great that you helped me with my letter. I am a lot more confident now. It's also very efficient to work with you. You have already taught me so much more than the law firm had. I am very lucky to have you on my side.”

- December ‘25, Tyne & Wear

“Thanks for your time this afternoon. I was very upset before talking to you and wasn't able to concentrate at all. I am now a lot calmer. As you have said, I should only focus on the key matters. I really appreciate your help.”

- January ‘26, Tyne & Wear‍ ‍

“Finding Kirsten has been a huge relief!! I was struggling to know where to start with divorce proceedings and then Crossroads21 popped up on my Facebook page - just the answer that I needed.  Kirsten is extremely knowledgeable and also very warm.  She was able to get me started on the path with kindness, empathy, clarity and all the information that I needed.  I am very grateful to her and will continue to seek her support and guidance as I travel along this journey.  Thank you so much for your help.”

- January ‘26, Cheshire

“It was lovely to meet you yesterday. I found the session uplifting. I know I am justified to feel everything that I do but you really did help me! I have come away from our meeting feeling stronger and with ideas to use going forward. I will indeed contact you in the future should I need advice on how to tackle potentially tricky future situations with my ex husband.”

‍ ‍- March ‘26, Greater Manchester

“After a couple of initial emails discussing my situation, Kirsten set up a meeting. Her pricing was clear and very reasonable. Kirsten was very approachable and knowledgeable and I felt at ease and under no pressure discussing my situation. After the meeting Kirsten followed up with an email outlining main points discussed.”

- April ‘26, Greater Manchester

“Thank you for all your help it's been very much appreciated and I won't hesitate to recommend you if anyone I know needs advice. So glad its coming to an end. Thank you.”

- April ‘26, Merseyside

“Kirsten was so understanding and easy to discuss where to go and what to do next in such a confusing and stressful time in my life. I finished our first initial phone call feeling relief and clarity for the first time in a long time. Thankyou.
I would highly recommend her services before spending money on solicitors.”

- April ‘26, Greater Manchester

“I contacted Crossroads 21 to get some advice for a friend who was facing a relationship breakdown and wasn't sure where to turn. The situation involved a child and property, and this combined with the emotional distress and shock of the break up meant my friend was very confused about her options and the best course of action.
Kirsten offered clear, straightforward advice, and importantly - a caring approach. She was helpful and pragmatic, guiding my friend through options and recommendations in a professional yet considered way.
Without her advice my friend would have been in a much worse position. Sometimes you need a professional who has been there, and who understands, and that's Kirsten. Can't recommend her highly enough.”

- April ‘26, North Wales

“I highly recommend Kirsten - she really listens and is able to support and offer guidance at a very difficult and emotional time.  I felt completely overwhelmed and not sure where to start with the whole process of divorce, but after just one session with Kirsten, I am now clearer in my understanding of both the process and my next steps.  I only wish I'd contacted Kirsten sooner!  Thank you so much.”

- April ‘26, Greater Manchester