Privacy Policy 

 

Effective Date: 5 August 2025 
Business Name: Crossroads21 
Website: www.crossroads21.co.uk 
Email: kgtcrossroads21@gmail.com 

1. Introduction

At Crossroads21, I value your privacy and am committed to protecting your personal data. This Privacy Policy explains how I collect, use and safeguard your information when you visit my website.  

  

2. Information Collected 

I may collect the following types of information: 

  • Personal Information: This includes information you provide directly to me, such as your name, email address, phone number, and address when you contact me. 

  • Non-Personal Information: I may collect information that does not identify you, such as browser type, operating system, referral source, length of visit, and page views. This information helps me analyze how my website is used. 

3. How Your Information Is Used 

I may use the information collected for various purposes, including: 

  • To provide, maintain, and improve the website and services. 

  • To communicate with you, including responding to your inquiries and sending you updates or promotional materials. 

  • To understand how users interact with the website and to improve user experience. 

  • To comply with legal obligations. 

  

4. Sharing Your Information 

I do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to comply with the law, enforce the site policies, or protect my rights or the rights of others. I may share your information with trusted third parties who assist me in operating the website, providing services, or conducting my business, as long as those parties agree to keep this information confidential. 

  

5. Data Security 

I implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while I strive to use commercially acceptable means to protect your personal information, I cannot guarantee its absolute security. 

6. Your Rights 

Depending on your location, you may have the following rights regarding your personal information: 

  • The right to access your personal data. 

  • The right to request correction of your personal data. 

  • The right to request deletion of your personal data. 

  • The right to withdraw consent to processing. 

If you wish to exercise any of these rights, please contact me using the information provided below.  

7. Cookies and Tracking Technologies 

I may use cookies and similar tracking technologies to enhance your experience on the website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. 

  

8. Changes to This Privacy Policy 

I may update this Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. I encourage you to review this Privacy Policy periodically for any updates. 

  

9. Contact Details 

If you have any questions about this Privacy Policy or the privacy practices, please contact me at: 

Crossroads21  
Email: kgtcrossroads21@gmail.com 
Phone: 07876 204753